• Cancellation between 45 to 31 days prior to departure: 30%
• Cancellation between 30 to 16 days prior to departure: 50%
• Cancellation between 15 to 10 days prior to departure: 80%
• Cancellation made in less than 10 days prior to departure: 100%

Cancellation Charge: A charge borne by the guest upon canceling their tour for any reason whatsoever.

Refund: Repayment of the sum of money to the guest paid by him/her at the time of booking the tour after deducting the applicable cancellation charge.

Credit Tour Voucher (CTV): A credit voucher of a specified value issued by Global Kruze on cancellation of the tour. CTV must be utilized by the guest(s) for booking their future tour within the specified period.

Tour Transfer Charge: Estimated difference in the amount that the guest may have to pay if their booked tour is postponed due to unavoidable or Force Majeure situations.

Operational Expense: Expenses incurred by Global Kruze to conduct tours and business operations, which shall be 10% of the tour cost per person.

A guest must ensure all information provided while filling the booking form is accurate. Any loss or cost incurred for amendments due to incorrect information will be borne by the guest.